Each product takes a different amount of time to prepare and custom jewelry takes 7-20 days on production time. For ready made item please allow our production team for 48 Hours to check and prepare the jewelry.
Estimated shipping times:
- Malaysia: 7-14 business days
- Philippines: 7-14 business days
- Singapore: 7-14 business days
- South Africa: 1–20 days
- North America: 10-14 days
- Europe: 10-14 days
- Australia, New Zealand and Oceania: 10-14 days
All order will ship with DHL worldwide express therefore the above lead time schedule only an estimate time arrival, it can be different for some reasons.
Tax & Customs
Buyers are responsible for any customs and import tax that may apply. Any delays due to customs are out of our responsibility.
Payment options: PayPal for International costumers and Dana for Indonesian costumers.
We keep your payment information secure. Your personal data will be used to process your order, support your experience throughout this website.
Returns & exchanges
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
Custom or personalized orders
Items on sale
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don’t accept cancellations, but please contact me if you have any problems with your order.
Frequently asked questions
- Custom and personalized orders
- Bring your ideas to us; I will work with you to turn your ideas into reality. Have a unique style of your own, or know the tastes of the person you’re designing for? Let us know.
- Sizing details
- We use standard international jewelry tools & equipments.
- Gift wrapping and packaging
- Packing each piece or pair with a small pouch, wrapped with foam or bubble.